Call Genie Inc, a provider of mobile local search
and advertising solutions that connect 'ready to transact' consumers
with local businesses, and Vlingo Corp., a leading provider of speech
recognition solutions, announced they have partnered to deliver a
comprehensive multi-modal mobile search platform that enables 'on the
go' consumers to access information anytime, anywhere.
Together with Call Genie, vlingo lets mobile phone users say what
they want, when they want, without limitations or scripted grammars.
Consumers interfacing with Call Genie's CG Product Suite will be able
to simply speak using natural language. For example, instead of the
traditional "city, state" structure for 411, now a consumer can say, "I
am looking for a coffee shop in Seattle near the University of
Washington."
The combined solution will provide Call Genie's customers with
increased automation rates for directory assistance and local search
inquiries. This is expected to provide a broader and better consumer
experience as well as allow Call Genie's customers to reduce
operational costs by decreasing reliance on operator call handling. The
end result of this solution is a more comprehensive and high quality
consumer experience as well as complete multi-modal (voice and data)
access to information through Call Genie's CG Product Suite.
Call Genie will continue to support Nuance and other voice platforms through its open voice XML interface capabilities.
"Our partnership with vlingo combines the industry's most innovative
speech recognition service with Call Genie's mobile directory
assistance and advertising solutions," said Michael Durance, CEO of
Call Genie. "The combination adds enhanced speech recognition
capabilities to the CG Product Suite and gives our customers a local
mobile search and advertising solution that now includes natural
language request support."
The combined Call Genie - vlingo solution is available through Call Genie.
About Call Genie Mobile Local Search Product Suite
The CG Mobile Local Search Product Suite includes three product
lines: CG Interact, CG Open and CG ADvantage. These product lines
provide directory assistance providers, Yellow Pages publishers,
wireless carriers and search engine companies, the applications and
technology platforms required to deliver innovative mobile local search
services that lead trends rather than respond late in today's shorter
consumer adoption cycles.
The CG Interact products deliver automated or operator-assisted
voice enabled solutions, mobile data search and seamless delivery of
information to phones from web sites. CG Open products have been
designed with the underlying philosophy that a great user experience
must be the foundation for any service that will be monetized through
ad sponsorship. CG Open products deliver key benefits to reduce costs
and enhance the user experience. All of the CG Open platforms leverage
industry standards to maximize their ability to integrate into and
interoperate with our customer's existing systems, data sources and
with mobile content providers. CG ADvantage products enable our
customers to capitalize on the emerging Mobile Local Search advertising
opportunity and deliver inventory, taxonomy and campaign management
specifically optimized for this unique ad inventory.
About Call Genie Inc.
Call Genie is a leading provider of local mobile search and
advertising solutions to Yellow Pages publishers, directory assistance
providers, and wireless carriers. These solutions enable companies to
offer an exceptional experience for both advertisers and consumers.
Call Genie won the Yellow Page Association Industry Excellence Award
for Marketing Innovation in North America, the Whitaker Innovation
Award in Europe, and the 118 Tracker Award for Technology Innovation in
the UK. Call Genie has over 30 customers in 11 countries. For more
information, visit www.callgenie.com.
About vlingo
Vlingo is a voice-powered user interface that unlocks access to
mobile phone wireless data services. Vlingo allows users to speak or
type into any vlingo-enabled text box and get accurate, easy and
consistent access to all the information, entertainment and
communication made possible through today's mobile applications. By
giving consumers control of the mobile Internet with the power of their
voices, vlingo provides a quantum leap in usability for mobile data
services that are currently restricted by limited user interfaces. IDC
has named vlingo one of the "Ten Emerging Mobile Players to Watch in
2008." The company secured its venture capital financing from Charles
River Ventures, Sigma Partners and Yahoo! Inc. Founded in 2006, vlingo
is headquartered in Cambridge, Massachusetts. Why tap when you can
talk? www.vlingo.com.