Camera, Bluetooth, & Music Tops for Mobile Phone Buyers, Says ABI Research

Digital camera, Bluetooth, and music/radio playback on mobile phones are the
top three features that consumers consider essential for the next mobile phone
they will purchase, according to a recent ABI
Research survey of 1,402 current wireless subscribers in seven countries.

The desire for camera phones with 2+ megapixels leads the pack with 47% of
consumers listing this feature as a "must have," followed by Bluetooth at 34%
and music/FM radio functionality at 32%.

Other key findings from ABI Research's
global wireless consumer survey are as follows:


  • Consumers across all mature markets still choose their mobile
    operator based on "the basics": price, friends/family on the same network, and network coverage.

  • The three most common features that subscribers
    have on their current mobile phones are: games
    (64%), Internet access (61%), and 2+ megapixel cameras (58%).

  • Games and Internet access are also high on the
    list of features that subscribers have on their phones, but never use.
  • The handset features that are least likely to be
    regarded as essential are: Wi-Fi, mobile TV,
    and games.

However, says Clint Wheelock, vice president and chief research officer,
"Our survey results identified some surprising differences between markets.
Camera phones, for example, were more than twice as important for consumers in Taiwan
versus those in the US.
Similarly, Bluetooth is considered essential by mobile subscribers in Western
Europe
and Taiwan,
but penetration of this feature is very low in Japan
and South Korea,
so it's of little importance to consumers in those countries."

Adds Wheelock, "Many mobile data and multimedia services are failing to
reach the mainstream not because they're unavailable, but because they fail to
provide a satisfactory user experience and pricing model for most consumers."

A new ABI Research brief, "Wireless
Subscriber Profiles and Preferences," provides an analysis of survey results
from adult mobile phone users in seven countries:
the United States,
the United Kingdom,
France, Germany,
Japan, South
Korea
, and Taiwan.
The web-based survey, which was conducted in 1Q08, captured details on
respondents' mobile phone usage patterns, purchasing behavior, satisfaction
with operators and handsets, and attitudes about a variety of voice, data, and
multimedia services.