VEGAS.com is making sure that more happens in Vegas with the launch of Mobile Concierge and Box Office in Your Pocket, mobile show ticketing in Vegas combined with mobile concierge services.
The Mobile Concierge shows current day and next day show and tour listings for visitors already in Vegas available by texting 777 to shortcode VEGAS (83427) or by visiting mobile.vegas.com on handheld devices.
Customers can browse show times, ticket prices, reviews and, soon, view video clips on specific shows.
Customers select a show or tour offering, click when they’re ready to buy and are instantly connected to a live expert in VEGAS.com’s 24-7-365 contact center who quickly completes the transaction by taking the customer’s name and credit card number.
Confirmation information is e-mailed to the customer’s mobile device or a standard address (their choice). Customers then have the option of picking up their tickets at a box office or they can choose to save a tree and use VEGAS.com’s Box Office in Your Pocket application, which introduces innovative mobile show ticketing with tickets sent directly to a customer’s phone or PDA.
At supported VEGAS.com-operated Box Offices, customers will utilize a 2D barcode ticket displayed on their mobile device to directly enter the theater. Currently operating at the Wynn Las Vegas, VEGAS.com’s Box Office in Your Pocket will be deploying at additional locations in the upcoming weeks.
VEGAS.com runs concierge services desks at more than 70 locations, manages box offices at properties including the Wynn, Las Vegas Hilton, Flamingo and Rio, among many others, and sells a line of Vegas Arrow logo merchandise inside five retail locations in the city in partnership with Marshall Retail Group.
The application, engineered in partnership with Icon Mobile, adapts to fit different phone and screen sizes and looks slightly different on each device.