Sprint has detailed of its pro-rated
early termination fee (ETF) policy, effective November 2, 2008. Under
the new policy, Sprint's ETF of $200 will decrease by $10 increments
per month beginning in month six of a wireless customer's contract.
Nine months later (the 15th month of the contract), Sprint customers
have the lowest pro-rated ETF fee in the industry of $100. What's more,
the ETF could drop as low as $50 before a customer's contract term
expires.
The pro-rated ETF policy applies to all new service
agreements beginning on or after November 2, 2008, regardless of
whether you are a new customer with a new service agreement or an
existing customer who has renewed your service agreement. It does not
apply to service agreements entered into prior to November 2, 2008.
Sprint will continue
its policy of giving customers 30 days to try Sprint service.With the
Right Plan Promise, if a customer is not completely satisfied with
Sprint, his or her service, phone or network coverage, the customer can
simply return the undamaged phone and deactivate service within the 30
days.Sprint returns the customer's activation fees and waives the early
termination fees, and customers are only responsible for charges based
on their actual usage. The return policy varies slightly for existing
customers. Visit www.sprint.com/returns for specific details.