Yankee
Group released its Anywhere Network Scorecard: Communications
Service Providers report, which explores the progress communications
service providers have made to date in transforming their businesses to
profit from the global Anywhere Network.
The
Anywhere Network is Yankee Group's vision of
a seamless, intelligent, ubiquitous network with broadband capacity,
which delivers a connection for everyone to everything that can benefit.
This latest Yankee Group report points out that many service providers
are seeing erosion in their capital value and advises them to transform
their businesses to gain a sustainable market position.
Among the report's conclusions:
-
Verizon is leading the pack in terms of its core network evolution but
must address IT and organizational transformation shortfalls. To
benefit from its efforts in driving ecosystem initiatives such as the
Open Device Initiative, it must drive an organizational structure that
breaks traditional product silos. Its IT transformation must focus
more on custom-off-the-shelf as opposed to homegrown platforms. -
AT&T is well positioned in its core network, but must accelerate its
broadband and mobile access network evolution to compete with Verizon. -
Sprint has been innovative in its ecosystem development, but must
address shortcomings in its customer care and traditional business
operations before driving mass-market transformation.