According to Bango, over 20% of people visiting web sites to purchase content
using their mobile phones are now connecting via Wi-Fi. Bango is developing a billing system for carriers so that Wi-Fi content purchased can be made via the carriers.
They believe that the Wi-Fi usage presents a
major challenge to both content providers and operators as these mobile
visitors are unrecognized by the networks, making it difficult to sell
and market mobile services to them and significantly impacting mobile
content revenues.
Smartphones and high end mobile devices with Wi-Fi, such as
Blackberry smartphones, the Apple iPhone, Windows Mobile devices, Google Android
and Nokia Series 60 (N95, etc) represent the fastest growing mobile
phone segment. The smartphone growth leads to Wi-Fi appearing more frequently as a
primary connection method across a growing range of handsets, according
to data recorded in Bango Analytics.
"The use of WiFi on mobile handsets is becoming pervasive," said
Frank Dickson, Vice President of Research with analyst firm In-Stat. "
By 2010, In-Stat anticipates that 20% of the total W-iFi chipsets will
be used in mobile phones as manufacturers, currently led by Nokia,
continue to ship an increasing number of WiFi enabled handsets."
To access mobile services, customers can now easily connect via WiFi
at home, in the workplace and in a variety of public spaces, meaning
they are not going through their operator network and are therefore
unable to automatically access operator billing and other common
network services.
Bango measures connection methods and conversion rates using its
ground-breaking mobile analytics technology. Customers connecting in
this way cannot be authenticated to pay using simple operator billing
which results in an inconsistent payment experience that slashes
conversion rates and kills marketing ROI.
In response, Bango is working closely with mobile operators and
content providers to develop a unique mobile billing technology that
allows customers connected over WiFi, and other non-operator networks,
to continue to benefit from fast, consistent, operator billing.
"Operator billing delivers the highest payment conversion rates for
mobile content," says Ray Anderson, CEO of Bango. "These Bango
statistics are both a warning and an opportunity for mobile
businesses to ensure their mobile billing solution can secure the same
high conversion rates from the growing number of WiFi connected
customers."
To download a full copy of Bango's WiFi market stats, visit www.bango.com/wifi