Strategy Analytics Wireless Device Lab benchmark report, "Mobile Device User Evaluation: Palm Pre," evaluated the recently launched Palm Pre across a number of core and new features, including contact management, messaging, imaging, music and web browsing.
The Palm Pre performed well for most tasks, while users were impressed by the 'activity card' style user interface. Palm Synergy, which allows users to integrate multiple calendar and contact accounts, was seen to be useful, as long as users could choose which accounts they add.
"The lack of an on-screen virtual keyboard was a concern for many participants," according to Paul Brown, Senior Analyst in the Strategy Analytics User Experience Practice. "Although users liked having a physical QWERTY keyboard, they did not want to have to slide it out every time they wanted to type something".
Kevin Nolan, Vice President at Strategy Analytics, added, "Participants considered the multitasking capabilities of the Palm Pre to provide a very positive experience, similar to that of multitasking on a PC."