RadioShack and T-Mobile y announced a retail agreement to offer T-Mobile®products and services in more than 4,000 RadioShack stores across the U.S. and Puerto Rico beginning later this summer.
The relationship expands RadioShack's postpaid wireless offerings,
and enables RadioShack to offer its customers a selection of T-Mobile's
most innovative, in-demand handsets - including the highly anticipated
T-Mobile myTouch 3G with Google.
For T-Mobile, the agreement nearly doubles the number of national
retail partner stores offering its postpaid products and services
nationwide, and makes RadioShack T-Mobile's largest national retail
partner. Terms of the agreement were not disclosed.
"RadioShack is focused on growing our mobility category and is
committed to providing our customers with a broad selection of the best
wireless products and services in the industry," said Peter Whitsett,
executive vice president and general merchandising manager at
RadioShack. "The ability to offer a full line of T-Mobile devices,
including the hottest exclusive T-Mobile handsets, reinforces
RadioShack's leadership in wireless."
Doug Chartier, senior vice president of sales at T-Mobile USA, said,
"Through our milestone partnership with RadioShack, T-Mobile's presence
in national retail stores expands nearly twofold, giving millions more
people the opportunity to readily access our products and take
advantage of the tremendous value T-Mobile provides its customers. By
combining T-Mobile's innovative devices and great value with
RadioShack's knowledgeable sales representatives, we expect customers
to have an excellent in-store experience."
With 4,450 company-operated locations, RadioShack offers one of the
largest selections of wireless phones. RadioShack's knowledgeable sales
associates are committed to helping customers choose the best
technology solution to meet their needs and the company was named one
of the top customer service retailers in the nation in the fourth
annual National Retail Federation Foundation/American Express Customer
Service Survey.
T-Mobile is dedicated to providing the best experience in wireless,
and has achieved the "Highest Ranked Wireless Customer Service
Performance" in J.D. Power and Associates 2009 Wireless Customer Care
Performance StudyS - Volume 1, which ranked
T-Mobile higher than all of its competitors for overall customer care
performance. T-Mobile continues to expand its retail footprint,
bringing this award-winning customer experience and the company's wide
array of innovative products, such as the iconic T-Mobile Sidekick and groundbreaking
Android-powered devices, to more people
nationwide. T-Mobile currently has more than 1,900 company-owned retail
locations and distribution agreements with a number of large national
retailers.