Qwest Wireless customers started receiving
notifications that they have 60 days to switch their Qwest Wireless
service to another wireless provider. In 2008, QWEST announced it was quitting the wireless business and began offering Verizon Wireless service to Qwest customers. Currently they are offering a $50 QWEST card for customers who switch to Verizon.
- Qwest will discontinue all Qwest Wireless service on Oct. 31, 2009.
- There is no early termination fee when disconnecting Qwest Wireless service.
- Qwest Wireless phone numbers are portable. Customers who switch to
a new service provider, prior to Oct. 31, 2009, will be able to
transfer their wireless phone numbers to the new service provider. - Qwest is an authorized agent for Verizon Wireless. Qwest Wireless
customers who select Verizon Wireless as their provider can take
advantage of combined billing and exclusive handset offers from Verizon
Wireless. - In September and October, when Qwest Wireless customers who have
not changed wireless service providers make a call, they will be routed
to a live Qwest service representative, who will remind customers that
Qwest is discontinuing Qwest Wireless service and a new service
provider needs to be selected. Once the customer service communication
is complete, calls will be connected as dialed. - For more information about switching from Qwest Wireless service, visit www.qwest.com/wirelessfaq, or call 1 800-516-0669, or visit one of the many Qwest Solution Centers www.qwest.com/stores.