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HTC EVO 3D News: HTC EVO 3D Causing Hot Pockets Isolated Heated Issue or Too Hot to Handle?

By Glibert Shar 07/07/2011 Tweet
HTC EVO 3D News: HTC EVO 3D Causing Hot Pockets Isolated Heated Issue or Too Hot to Handle?There have been reports that the HTC EVO 3D is so hot that it's causing hot pockets.  It appears to be an isolated issue that HTC has not been able to replicate.  HTC has not received any complaints about the heated problem.


A Sprint forum member reported that his HTC EVO 3D was charging higher than 4.2 Volts at 4.35, and  "when I have my EVO 3D in my pocket and then take it out to check if I have any emails or notifications, it is warm to the touch. and I look at the temp gauge and it shows it had been high."

A forum member claimed that the issue is a fire hazard and contacted Sprint and was told it was a known issue and that they would replace the HTC EVO 3D.

"(The Sprint tech support rep) He said there IS an issue with the EVO 3D over-heating, although no 'official' releases or acknowledgments have come from Sprint or HTC because of the limited time the phone has been out, and complaints just starting to come in.

He did not know if it was all of the EVO 3D phones or just a certain percentage of them, but over the past week, he spoke to seven other EVO 3D customers, all of them having major issues with the phone getting very hot, some complaining about the battery life getting shorter in addition to the heat.

The technician felt it was a hardware issue with the phone, and not a software issue.   He also commented on a customer who had called in with an EVO 3D, and while the phone was charging in his car, it started power-cycling repeatedly, even when unplugged.  He was not able to stop it until pulling the battery, which was almost to hot to handle."
The HTC EVO 3D has a 1.2GHz Qualcomm Snapdragon dual-core processor and dual 5-megapixel cameras, which can be used to capture both conventional and 3D images and videos.  Features include a 1.3-megapixel front-facing camera, 3G/4G mobile hotspots, Google Voice for Sprint, 4GB Internal memory/1GB RAM, microSD slot (supports up to 32GB memory card), Wi-Fi, Stereo Bluetooth, GPS, DLNA, HDMI-out via USB, and a 1730mAh Lithium-ion battery.

We received a call from an HTC spokesman, Keith Nowak, who told us that he talked to HTC's tech associates. Although they sawacoupleofreportsonline, theyhavebeenunableto replicatethe problem on anyHTC EVO 3D devices toshowanyoverheatingissues.  They have not beengettinganycustomercomplaints either.  It does not seem to be a widespread issue.

Some suggest a fix is to shut off background apps.  Other HTC EVO 3D owners are repotting that they have never experienced the heated issue.

In general, we've noticed that iPhones and powerful smartphones can feel as hot as a freshly made burrito without creating problems.

If you are having battery drain problems read HTC Tips: HTC EVO 3D & HTC Sensation 4G Battery Life Saving Tips & Help.

We're wondering if this is a case for a bogus-pocus focus.  The HTC EVO 3D is very popular and received great reviews.  Even Paris Hilton uses the HTC EVO 3D. 

When a smartphone is that popular and so highly ranked on Google, bloggers will report just about anything about it, including hot pants rants.

Read all HTC EVO 3D articles or review.  

The HTC EVO 3D appears in our sneak peek of the dynamic dual-core smartphones of the summer.

No Related News.

Tags:glitch heating hot HTC EVO 3D Issues update

 

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5 Comments

  • Sreekanth NS
    07/08/2011
    9:42 am

    Hi,
    I was searching for the reviews over the net, as I faced the issues with over heat of evo 3D .
    Speaking over the phone for just 10 min heats up the phone and cannot hold near the ear. Using 3G or 4G rapidly heats up especially on upper part of the phone. Battery drains even after keeping in low brightness display, turning location wifi bluetooth off. After fully charging in the morning, battery comes only till 5-6 pm with normal useage ( No video watch, music hardly for 20 min ).I am planning to take it to Sprint Customer tech support . Please advise if anyone is facing the same issue

    • Editor Wireless and Mobile News
      07/08/2011
      9:53 am

      Anytime you have those kinds of problems contact your carrier first.

      If you can bring it in and show your EVO 3D to them while it's too hot, that's the best way to alert them to the problem.

  • phonelova
    07/08/2011
    11:43 am

    My new Evo 3d is impressive, I love the capabilities. I'm having MAJOR problems with my battery life, it is terrible. Suggestions? Could it be defective? Should I return the phone?
    Honestly, it is making me miss my Blackberry.

    • Editor Wireless and Mobile News
      07/08/2011
      12:07 pm

      The HTC ThunderBolt also had battery issues. Read battery enhancing tips You can buy a larger capacity second battery and swap it out.

      • Editor Wireless and Mobile News
        07/08/2011
        12:59 pm

        Here's something to note from HTC Support for the EVO 3D:

        My device has gotten warm and appears to have stopped charging. What is happening? close

        When using the device for prolonged periods of time, such as when you're talking on the phone, charging the battery or browsing the web, the device may become warm.

        In most cases, this condition is normal and therefore should not be interpreted as a problem with the device.

        The device has a protection feature that if the device becomes too warm (due to use of GPS while charging, BT while charging, using the device as a wireless modem, etc), the auto protection feature will be triggered and the charging process will be stopped.

        Once the device cools down, the device will then begin charging again.

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