There was an outage of Verizon Wireless service starting at 1:00AM, last night and was restored by 9:00 am in Montana, Wyoming and Colorado. There were reports that voice calling, data and text messages were affected.
Verizon spokesman Bob Kelley, based in Denver said that engineers ran into an issue with a switch while installing new software around 1:00 Sunday morning. Kelley pointed out that it was at a time when there usually is the least amount of cell phone usage.
his is the first outage this year for Verizon Wireless, that is experiencing network "growing-pains,' while adding the infrastructure for 4G LTE.
There were four data outages in 2011. There was an outage on December 28 caused by problems in the delivery core.
The December 7 outage was caused by a failure of a backup database. The next two outages were caused by IMS element miscommunications. Each outage was caused by a new bug.
Tech pundits point out that because Verizon is the biggest and first, users should give Verizon the benefit of the doubt and cut them some slack. AT&T only has a few cities with 4G LTE implemented.
They want us to cut them some slack. Their four major and literally hundreds of slowdowns and short outages in 2011 and their coverup not letting their techs know until way into the outage. By that time many of us have had to spend an hour or more with an uniformed tech just to find out it was their upper echelon keeping the wraps on it hoping it would go away. This is beyond old.