Verizon Update of New York Enterprise Hurricane Damage

We received news from Verizon Wireless and its efforts to restore service to New York City, including Lower Manhattan and other effected areas.

Verizon is working with government agencies and clients to evaluate the situation.  The company is rerouting data and voice calls to facilities that have not been impacted.  They will be updating information at 4:00pm EDT.

Here is the latest statement from Verizon spokesman Jeffrey Nelson:

12:00 noon ET on Oct. 30: Verizon is continuing to assess the situation, working with appropriate government agencies, power companies and first responders and collaborating with clients on restoration efforts.  Key updates at this time include:

 Verizon is continuing our assessment of the damage to Verizon assets caused by Sandy.  Throughout the Eastern Seaboard and into the Midwest, we are teaming up with local power utilities, governments and public safety officials to assist in the prioritization of critical service restoration.

 Lower Manhattan has been severely impacted by Sandy.  While many of our facilities are running on backup power, the catastrophic flooding and loss of commercial power combined are major factors in service disruption.

 Significant efforts are being made to assess and address the situation in Lower Manhattan and the greater New York metro area.

 The safety of our employees and field teams is of critical importance. We are working with public safety officials to ensure that our technology crews can enter facilities as quickly as possible, in a safe manner. Restoration efforts are underway in many locations.

 Whenever possible, we are re-routing data and voice calls from impacted facilities to non-impacted facilities or those outside of the storm impact zone.

 Because significant enterprise and international traffic moves through the Greater New York area, some clients outside of the impacted zones may experience issues with their service.

Business customers can visit the Verizon Enterprise Center on smartphones and tablets to view updates, create repair tickets, and view a ticket summary. Clients may contact their regular customer service centers or account teams as needed.

 We will provide the next update at 4 p.m. ET Tuesday, Oct. 30.