While support centers from foreign car makers point the finger at Apple for iOS 8-8.02 Bluetooth compatibility issues. General Motors is offering support to GM, Chevy, Cadillac, and Buick vehicle owners to help them connect their infotainment MyLink, IntelliLink and Cue systems with iPhone 6/6+ or upgraded iPhone 4s/5/5c/5S (iOS 8.02).
Last week, AUTO Connected Car News reported that some car owners were having a heck of time connected Bluetooth with vehicles from almost every auto maker. Today, they reached out to GM and were given good news for GM vehicle owners struggling with Bluetooth issues.
Although most GM vehicle owners at General Motors offices have had not issues with iOS 8 and or iPhone 6/6+. GM has different support options for Bluetooth pairing issues
"At this point, General Motors is not seeing any increased volume of customer Bluetooth issues related specifically to Apple’s latest products and operating systems," wrote Stuart Fowle in an email to AUTO Connected Car News. "If our customers have a question about pairing a Bluetooth device, they are encouraged to visit their dealer’s Certified Technology Expert (CTE)."
GM CTEs are employees of Chevrolet, Cadillac, Buick and GMC stores and are supported by an internal GM group of 55 regional Connected Customer Specialists responsible for training and technology awareness.
"Customers can also call the GM infotainment call center located in the U.S. with trained experts in GM in-vehicle technology. Chevrolet, Buick and GMC customers should call 1.855.4.SUPPORT and Cadillac customers can call 1.855.4.CUE.NOW," the statement to AUTO Connected Car News, concluded.
GM has been heavily upgrading its vehicles with the latest technology. It is the first car maker to deploy 4G LTE to almost every make and model of its lines including entry-level economy cars.