Recent Entries in carriers
T-Mobile Has Mo’ Data Options 200 MB and Unlimited
Following Verizon's introduction on Friday of new tiered and unlimited data plans for smartphones, T-Mobile announced its new data plans. Today T-Mobile confirmed its tiered changes in data plans - a $10, 200 megabyte per-month plan (with contract) and also an unlimited web plan for $30&n…
Verizon to Credit Accounts $90 M for Mistaken Data & Web Charges
Verizon Wireless is going to refund customers who were billed data charges incorrectly--to the sum of $90 million next month. 15 million Verizon subscribers who did not have data plans were billed for data on their cell phones that they did not initiate. Billing errors were caused by t…
No Mo’ Contracts After 2 Yrs, Loyalty Rewarded, Beliefs Changing from U.S. Cellular
U.S. Cellular is changing the way they do contracts and rewarding loyal customers through the launch of The Belief Project, which focuses on what customers want.U.S. Cellular will offer "One and Done" contracts, a rewards program with points that never expire for active accounts. It …
Cox Wireless Fairness Coming 2 OC, Va and Omaha?
Cox is working on "fairness" in wireless phone products and services using their AWS spectrum to deploy CDMA EV-DO networks. They are a little late delivering their promised unbelievably fair wireless services. They installed a new kiosk that the Virginian-Pilot reported will sell cell phones at a …
VZW Thinkfinity Hispanic Heritage Month Classroom Resources
To celebrate Hispanic Heritage Month, Verizon Thinkfinity (www.thinkfinity.org) has launched a new feature highlighting more than two dozen free educational resources to help teachers bring the stories of Hispanic Heritage Month to life in their classrooms. …
Kids Are Free ’til 2012 Promo from T-Mobile
T-Mobile has a new promotional offer called Kids Are Free. New and existing T-Mobile customers who sign up for a qualifying family plan through Nov. 2, 2010, receive free add-a-line service on up to three lines of their plan until 2012.T-Mobile also added a promotion for Samsung Galaxy S, S…
Verizon Wireless Tests Unlimited $99 Voice/Text/Data Single Line Plans
While new AT&T users have to choose between two capped data plans, Verizon Wireless is exploring more unlimited options. Verizon Wireless is testing an unlimited talking, texting and data plan for $99 per month in Los Angeles and San Diego. That's $20-per-month cheaper than what Veri…
Verizon Rules : Verizon Customers Are the Most Loyal, Says VZW
Does Verizon really rule the air? Verizon Wireless reported that they are the leader in customer loyalty, reporting the lowest churn (customer turnover) rate among the nation's largest wireless carriers in the second quarter of 2010. They claim churn is an important measure of customer loyalty and…
T-Mobile Tops in Customer Care Followed by AT&T, Reports J.D. Power
J.D. Power surveyed all the types of customer care for major U.S. carriers and rated them. There has been an increase of contact in areas other then phone support, with more support from the web and retail store help.T-Mobile ranked highest in wireless customer care performance with an overall scor…
Verizon Smartphone/Droid Customers Use More Data than iPhoners, Says Validas
A Validas' wireless data study, shows that Verizon Wireless smartphones are consuming more wireless data than AT&T iPhones by a ratio of roughly 1.25:1. Average monthly wireless data consumption for Verizon Wireless Smartphones is 421 megabytes per month, versus 338 megabytes per month…
Average Subsidized Smartphone Price $43.64 or $117.08 – Unsubsidized $431.49
Pricing is all over the place in the smartphone market place notes ABI Research. Retail outlets are lower priced than carriers. While smartphones without a contract sell for over $400.00 For absolute freedom of an unlocked device untethered to a particular operator or plan, in April 2010 you would …
T-Mobile and Verizon Most Satisfied American Wireless, Sprint Most Improved, Says ACSI
According to the American Customer Satisfaction Index, customer satisfaction with wireless telephone service sets a new all-time high for the second year in a row, rising 4% to 72. With wireless looking to be the future of telephone service, providers are ramping up efforts to provide new services, …
Verizon Wireless Data Revs and Pre-Paid Subs Grow
Verizon Wireless reported its financial data for the first quarter of 2010. Verizon added 1.55 million net new wireless customers with 1.3 million prepaid subscribers. Overall sales increased 1.2% as wireless revenue climbed 4.4% from a year earlier, with wireless-service revenue up 5.9% on gr…
Remote Healthcare Apps Coming form BL Healthcare and Verizon
Verizon Wireless is working with BL Healthcare and a number of customers and third-party providers to jointly trial next-generation solutions for the delivery of remote healthcare applications and services to patients. This initiative will provide a unique approach for addressing issues as…
Sprint Gives You a Free-Try Guarantee for a Month with No Service, Activation or Restocking Fees
Sprint announced that starting April 1, 2010,new customesr orexisting customers adding a new line of service -- Sprint will give you 30 days to try for free. If you don't like it you can walk away at no charge. There is no restocking fee and the activation fee is refunded, while other carrie…
Android Zio and BlackBerry Curve 8530 Coming to Cricket’s National Coverage Cheap Plans
Cricket has gone nationwide covering all 50 states, the District of Columbia and Puerto Rico. More of interest however to BlackBerry and Android fans is that you will able to get the new Android Zio M600 and BlackBerry Curve 8530 with prepaid plans. You will still have to pay for the smartphone upf…
Verizon Morning East Coast Data Outage – Over and Out
There was a data outage for Verizon Wireless customers earlier today, on the U.S. East Coast. Some smartphone users were not able to access all data services entirely while others were degraded from Verizon's 3G EV-DO network to its 1X data network. Verizon traced the problem to a software glitch…
Verizon Tops J.D. Power’s Customer Care Study, Carriers Score Higher with Higher Featured Plan Customers
Customer care performance scores are considerably higher among wireless customers with additional plan features and Verizon ranked highest in the latest J.D. Power and Associates 2010 Wireless Customer Care Performance Study- Volume 1. J.D. Power goes into all the details of customer service by wire…
Digicel Working in Haiti Offers Free Charging, Credits and SIM Replacements
Verizon landline and wireless customers along with T-Mobile can make free phone calls to Haiti. Digicell wireless in Haiti reported that their network is back up and working. They are also offering discounts, free charging and free SIM-replacements. Work to restore the Digicel network continues wit…
U.S. Cellular Lowers Prices with Unlimited Plans, Follows AT&T and Verizon
U.S. Cellular announced new unlimited national calling plans, following the recent price drops by AT&T and Verizon. Beginning January 19th, new and existing customers can sign up for the Unlimited National Individual Plan and pay only $69.99 a month for unlimited voice calls. Families can save …
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