American Customer Satisfaction Index (ACSI) now rates the cell phone companies and carriers and people are less satisfied with every service and product except for the iconic iPhone.
Customer satisfaction with the cell phone industy slipped 1.3% to 74, while wireless service dropped 1.4% to 70.
Top Satisfied Cell Phone/Smartphone Companies:
Continue reading iPhone Top Best Satisfied Samsung Galaxy/Nexus/Note & BlackBerry Least
Starting Tuesday, May 15 at 6 AM EDT, Voyager Mobile will launch nationwide 3G and 4G wireless network service.
Voyager Mobile will offer unlimited wireless plans starting at $19 per month without contracts or credit check. Voyager Mobile will most Android and Windows smartphones with a price of $39 for all-unlimited voice, text and WiMAX data.
Smartphones expected to be sold are the LG Optimus S, Motorola XPRT, Samsung Conquer 4G and Samsung Epic 4G Touch. Pricing for the phones has not be announced, yet. Continue reading Voyager Cheap Unlimited Unleashed 5/15 $19 Voice/Txt $39 with Data
The former CEO of Bes tBuy was asked to resign due to a relationship with a 29-year-old female employee and received a severance of $6,639,311.
The Best Buy Board publicly released the results of an independent investigation into personal conduct allegations involving former CEO Brian Dunn who had a "no-benefits" relationship with the employee.
The separation agreement is contained a previously earned bonus for FY 2012, vesting of previously awarded restricted stock, a severance payment and an unused vacation payment. Continue reading Best Buy CEO Brian Dunn Done-in for Female Friend Paid Over $6Milllion
Starting later this month, all major carriers will provide the new emergency alert system, called Wireless Emergency Alert system that will work in conjunction with the Federal Emergency Management Agency (FEMA), Federal Communications Commission, Department of Homeland Security, the National Weather Service and other agencies.
Through the system warning messages will be sent through wireless networks from the President of the United States and other agencies. The alert system also supports Amber alerts for missing children. Most of the warnings will be for sever weather conditions. Continue reading New Emergency Alert 2 TXT Alerts Soon
The superphone, the Samsung Galaxy S III is gaining momentum. Although Samsung did not have a booth at CTIA, many journalists were able to test the Samsung Galaxy S III out and review it. So far the reviews have been fairly favorable and now we get to see the official commercial and accessories.
The commerical is the same video shown at the gala release event in London. The commercial shows all kinds of loving situations - a couple at an airport, a wedding, kids paying and a dad with his daughter. The announcer says "It understands you, shares what's in your heart, keeps track of loved ones, recognizes who you are, follows your every move, sees your best side, shares the warmth of nature, waits till you're asleep, designed for humans. Continue reading Samsung Galaxy S III Review of News
Verizon Wireless has been busy releasing updates that we call "glitch-fix" and improvement updates. Here's a round-up of the latest updates in the Droid realm. We know our readers are on the look out for Android 4.0 ICS but unfortunately these updates are fairly minor.
The HTC ThunderBolt update 2.11.605.19 710RD at 61.079MB that includes: Continue reading Latest VZW Updates: HTC ThunderBolt & Droid X2 B4 ICS 4.0?
The Samsung Galaxy S III was revealed in London and at CTIA, let's review what the reviewers have said about the new reigning king of smartphones which some are calling the iPhone of the Android crowd.
Continue reading Samsung Galaxy S III (S3) Review of Reviews
We've got good news and bad news for Samsung Galaxy Note owners in the United States. Here's an update on the update.
First the good news. Some European Samsung Galaxy Note owners are getting the update to Android 4.0 ICS that is 318MB and includes the S Note app and S Memo widget. We have verified that Samsung Galaxy Note owners in Germany have been able to download the update using the Kies app (see comment below) with some problems. Some media outlets have tried to contact Samsung to find out the exact date of the release.
In the past, when there were drips of updates in parts of Europe a larger push out of the update followed, fairly soon afterwards. Continue reading Samsung Galaxy Note ICS Update Date Good & Bad News
Most Read Top Wireless and Mobile News Stories this Week in Review:
This week has been a great week, for a breaking news, new product releases, update rumors and CTIA announcements.
While we're waiting for the figures from CTIA Wireless where they recapped and vamp their attendees and achievements we have rounded-up all the announcements and new devices demoed at the show. We find it very interesting that a survey taken at the event showed that many antendees were not not paying carriers for Wi-Fi hotspots/tethering but use "illegal" third party apps, instead.
Devices Announced Shown or Demoed:
Mobile web traffic is growing at an explosive rate according to Pingdom. While 7.96% of US Web traffic is mobile, in some countries mobile web accounts for over 50% of web traffic.
In more than two years, the share of web traffic in Asia that comes from mobile devices has almost tripled. While in some countries, close to half of all web traffic comes from mobile devices. India is very close to mobile traffic breaking 50% of all web traffic. Continue reading % of Mobile Web Traffic Growing Past Half in Some Places
Wireless an' mobile users want more Wi-Fi and would use it if it may data out faster and saved them money notes a new study by Smith Micro, conducted by uSamp. More owners of smartphones would use them as Wi-Fi hotspots if the feature wasn't so expensive. Many CTIA attendees use "unauthorized" apps for Wi-Fi hotspots and data tethering.
Verizon Wireless has been heavily promoting the Droid RAZR with special deals for Mother's Day and now it offering its top-best-seller in blue, online only with a deep discount before the launch of its next Droid smartphone.
The Droid RAZR appears in Wireless and Mobile News' top best Android an' Droid smartphones now and later which a new competitor on the horizon the Droid Incredible 4G LTE that will come loaded with Android 4.0 ICS while the Droid RAZR may be updated to Android 4.0 ICS, possibly on May 21. Continue reading Droid RAZR Colorful Best Deals 4 Mom B/4 ICS Update – Red Dead?
Sprint and Sierra Wireless announced at CTIA the 4G LTE Tri-Fi Hotspot which they claim is the first-ever device to combine 4G connections over both LTE and WiMAX networks along witha 3G network outside of 4G coverage area.
The 4G LTE Tri-Fi Hotspot can create a Wi-Fi hotspot for up toeight Wi-Fi enabled devices such as cameras, music players, personal media players and portable game consoles. Continue reading Sprint Tri-Fi Hotspot LTE, WiMAX & 3G Trifecta
CTIA Wireless, the trade event for the wireless industry is really trying to gain notoriety and traction. They changed the days of the event so that it would be much later, they made the show keynotes in the afternoon and they brought out the CEOs.
Let's round of the news for today and devices we haven't covered, yet: Continue reading CTIA News Round-Up Day 3 Review of Reviews
Yesterday, T-Mobile showed how its 4G smartphones were cheaper and faster than the iPhone 4S on any network. We don't know when the iPhone will be connected to 4G networks, however, FreedomPop is taking a stab at giving iPhones 4G access with a sleeve that pumps up the data volume for free.
Of course, it is difficult to buy a new iPhone 4S without a data plan at a cheap rate but those with hand-me-down iPhone 4S models or jailbroken ones could get a free ride up to 1MB.
FreedomPop on Thursday began taking preorders for an add-on case with extra battery juice that gives the iPhone 4G data as fast as 8MB downs 3MB update for free after the purchase price of the case for $99.00. They claim that the service will deliver: Continue reading iPhone 4S Gets Free 4G with Juicy Jacket
At CTIA Wireless the HTC EVO V 4G on Virgin Mobile Beyond Talk monthly plans was announced.
HTC EVO V 4G will be available for $299.99 beginning May 31.
The HTC EVO V 4G features asAndroid 4.0, Ice Cream Sandwich and HTC Sense 3.6 Mobile hotspot , 5MP camera, 1.3MP front-facing camera, 4.3-inch qHD touchscreen 1730mAh battery (up to six hours of talk time) 1GB RAM/4GB ROM. Continue reading HTC EVO V 4G Virgin Goes Beyond Talk Plans?
Smartphone prices are not a drop in the bucket. In fact, dropping your smartphone in a bucket of water can be very costly and void the warranty. If you are near water frequently it may be an advantage to get a water-safe smartphone such as the Kyocera Hydro.
TNS Global Research found that more than 82.5 million handsets in the U.S. have been destroyed by water or moisture. A Wireless Lounge survey 70 percent of consumers indicated they consider water resistance an important feature in their next phones.
Water is of concern for Olympic swimmers, sailor, outdoor workers and even hot tub enthusiasts. Continue reading Water Proof Kyocera Hydro ICS: You Can Drop in a Bucket
Kyocera announced the QWERTY-plus-touchscreen Kyocera Rise at CTIA Wireless.
Kyocera Rise offers an easy-to-use slide-out keypad and a high-resolution touchscreen running Android 4.0. A survey by Yankee Group earlier this year revealed that 69 percent of consumers called a QWERTY keypad a "must have" or "nice to have" feature on their devices.
It seems like only yesterday that all the major carriers' CEOs were on stage at CTIA together at a keynote which doesn't mean that the wireless industry was not making announcements before President Bill Clinton takes to the stage on Thursday at 3:00 PM EST.
Here's a Round-Up of CTIA Wireless News for Wednesday May 9 that is TS2R: Continue reading CTIA News Round-Up Day 2: iDen RIP, HD Voice 4 EVO 4G LTE, BlackBerry Cuve 9320, Nixed Samsung Galaxy Skyrocket HD & More B4 Pres. Clinton
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