It seems as if carriers and retailers can't decide what to charge for their smartphones. Yesterday we reported that the HTC ThunderBolt had two different prices in different Best Buy publications - $249.99 and $299.99. T-Mobile last week announced that...
J.D. Power and Associates 2011 U.S. Wireless Retail Sales Satisfaction Study--Volume 1, released today, shows that although overall satisfaction generally declines as the length of the wireless retail sales process increases, lengthy periods explaining the device's operation do not negatively...
T-Mobile has finally confirmed the release date and pricing for the Samsung Galaxy S 4G. The new Samsung Galaxy S 4G phone that replaces the Samsung Vibrant will cost $149.99 and have the added benefit of 4G data access on...
J.D. Power released the results of its latest customer care study, Wireless Customer Care Performance Study--Volume 1. T-Mobile ranked the highest, and wireless customers prefer live human customer service.T-Mobile ranks highest in customer care performance for a second consecutive time,...