AT&T now offers a wireless policy portal to help customers locate
and understand the most frequently sought information about their
wireless service.
When you enter the portal, you can view policies in five categories
and browse a timeline of AT&T's customer-focused wireless policies
dating back to 1983. The portal shows AT&T customers easy-to-find information at www.att.com/wirelesspolicies.
"AT&T is dedicated to satisfying our customers, and we're proud
of our advances in customer service," said Ralph de la Vega, president
and chief executive officer of AT&T's wireless unit. "Customers
rely on their wireless services in all aspects of their everyday lives,
so they want a provider that's committed to them -- to understanding
their needs and meeting them."
Before Service Is Activated: Customer-Friendly Shopping Tools
AT&T's
commitment to satisfaction doesn't just begin when service is
activated. Customers looking for the best wireless service for their
needs will find that AT&T offers more choice of devices,
applications, service plans, billing options, places to shop and
worldwide coverage than any other U.S. wireless company. In addition,
customers can view detailed coverage, all the way down to the
neighborhood street level, with the AT&T Coverage Viewer, our
online interactive coverage mapping tool located at www.wireless.att.com/coverageviewer.